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Terms & Conditions

Terms and Conditions

These Terms and Conditions govern your use of our platform, including the games we offer (collectively, "the Platform"). By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree with any provision, please exit this website immediately.

Acceptance of the Terms

  1. By registering for an account on the Platform, you confirm that you have read and understood our Terms.
  2. We reserve the right to modify or update these Terms at any time without prior notice.
  3. Changes will take effect upon publication, and it is your responsibility to review this page regularly.

Eligibility Requirements

  1. You must be at least 18 years old (or the age required by the law of your jurisdiction) to use our Platform.
  2. We reserve the right to request proof of age or identity from any user.
  3. Users who are banned, suspended, or restricted will not be allowed access.

Geographic Restrictions

  1. Access to the Platform may vary depending on your location and local laws.
  2. Some jurisdictions restrict or prohibit online gaming; it is your responsibility to familiarize yourself with such restrictions.
  3. We reserve the right to restrict users from specific countries or regions if necessary.

Account Registration Rules

  1. Each user must have a unique, active account.
  2. Accounts that are inactive for extended periods may be deactivated by us at our discretion.
  3. Users can manage their accounts and update personal details through our system.

Identity Verification and KYC

  1. To verify your identity and adhere to anti-money laundering regulations, we will request documentation (e.g., passport or driver's license) from users upon registration or as deemed necessary.
  2. You must provide accurate information when registering or updating your account profile.
  3. We may use third-party services for verification; such services are subject to their own policies.

Bonus and Promotion Rules

  1. Bonuses, free bets, and other promotional offers will be governed by our specific rules, which can be found within the respective campaigns' terms on the Platform.
  2. Wagering requirements apply to all bonus funds, as detailed in each promotion's conditions.
  3. Our bonuses are non-transferable; exceptions may occur at our discretion.

Game Fairness and RNG Systems

  1. We use random number generators (RNGs) for our games, ensuring fairness in every session.
  2. Games are designed with regular audits to maintain their integrity and compliance with gaming regulations.
  3. If we notice any irregularities or issues affecting the fair outcome of a game, we will take corrective measures.

Technical Interruptions or Voided Gameplay

  1. Technical malfunctions may cause temporary interruptions in gameplay; such instances do not void bets already made or guarantee refunds.
  2. We cannot provide compensation for losses caused by server errors or other platform-related issues unless stipulated by law.
  3. In cases of software bugs, we will review the situation and apply any necessary actions to address it promptly.

Account Security Responsibilities

  1. You are responsible for maintaining the secrecy of your login credentials.
  2. Our system uses encryption to protect sensitive data, but you must use strong passwords and enable two-factor authentication where available.
  3. Keep your account information up-to-date and regularly change your password to minimize security risks.

Bonus Abuse Prevention

  1. We have policies in place to prevent bonus abuse (e.g., exploiting bonuses by creating multiple accounts).
  2. If we suspect abuse, we may request proof of identity or suspend the offending user's access.
  3. Users found guilty of abusing our promotions will face penalties including but not limited to account closure and potential ban from future participation.

Deposits and Withdrawals

  1. We do not provide deposit services directly; third-party payment processors are used for funding your account (see their terms).
  2. All payments processed on the Platform must comply with applicable laws.
  3. Our system has a minimum withdrawal amount policy to prevent excessive withdrawals in one period, as defined under our policies.

Responsible Gambling Expectations

  1. We promote responsible gaming practices and provide tools for managing your playtime.
  2. Please take regular breaks from gambling; prolonged sessions can increase risk of losing control over spending habits or becoming addicted.
  3. Use the self-exclusion features provided on our Platform to ensure a break from online gaming.

Contact or Support Guidance

  1. Our live chat support service is available 24/7 for queries and assistance related to using the Platform, including problems with gameplay or your account.
  2. Detailed documentation regarding the operation of each game can be found within the platform's user guide sections.
  3. Feel free to reach out if you need more information; we'll address any concerns promptly.

Applicable Licensing or Regulatory Oversight

  1. This website is owned and operated by SlotoNauts Casino (the "Operator").
  2. The Operator operates under a license, which may include UKGC for those operating in the United Kingdom.
  3. Our regulatory requirements can be found on this page and subject to change without prior notice.

By reading and understanding these Terms & Conditions you agree that they supersede any other information communicated by the Platform about how it functions or what rights users have regarding gameplay, bonuses, or account management. These terms cover general operations as well as legal obligations, regulations we follow, and policies in place for maintaining a trustworthy experience on our platform.

Thank you for visiting SlotoNauts Casino.

Please remember to play responsibly.

If you have any questions please contact support through live chat 24/7.

Best regards,

SlotoNauts Casino Management